[Our Perspective by Jennifer Rock and Michael Voss] If you’re a small business owner with limited staff and time, improving your web site may not be your first priority. But consider this: Current and prospective customers see your online presence as a… Read More ›
[Our Perspective by Michael Voss and Jennifer Rock] Let’s start with the obvious. There’s no such thing as a “good” layoff announcement. When jobs are eliminated, it’s terrible – for leaders delivering the news, employees leaving the company and the… Read More ›
[Our Perspective by Michael Voss and Jennifer Rock] They might be the forgotten few, or the invisible thousands. They may work behind the scenes, in an isolated facility, or across the world. They might spend their workdays in airports and… Read More ›
[Our perspective by Michael Voss and Jennifer Rock] In this era of the 24-hour news cycle, heads of state with Twitter handles and wide-open kitchens in restaurants, it’s easy to assume transparency is a naturally occurring phenomenon – the inevitable result… Read More ›